New changes in the transport settings on MALL Partner
In order to simplify logistics and warehouse processes, we have prepared changes in transport settings. We allow you to make settings that reflect the reality of the logistics situation as much as possible. For more information on which areas of the transport settings are affected by the changes, see the article below. You can edit the settings directly in the MALL Partner Portal or via the API interface. New changes.
MALL Delivery in CZ and SK
To simplify logistics processes, processing and order picking, you can now use the MALL Delivery service in the Czech Republic and Slovakia. Introduction to MALL Delivery Below you will find a signpost to important articles on setting up MALL Delivery correctly, understanding the process and successfully picking orders for shippers. If you are interested in how MALL Delivery works, what it entails...
MALL Delivery API integration
The MALL Delivery service is available not only in the partner portal, but also through the API. If you have already created the connection, you can do with relatively simple modifications to call additional functions.1. Calling order statuses Orders with active MALL Delivery service can be recognized by the parameter mdp = true. Make sure that in the new order process settings, your system will not...
Tips for activating MALL Delivery
To ensure a smooth launch of the MALL Delivery service, we recommend that you review the changes to your logistics and ordering processes. We have prepared a summary of the most important ones. 1. Changes to your warehouse Prepare for the new sourcing as you get labels for your packages and make sure you will be processing new orders correctly once activated. From the date of MALL activation...
Delivery delay, Close time and Supply delay settings
Correctly setting the delivery delay and close time is essential to convey relevant information to the customer about the delivery of the order. Delivery delay The delivery delay value represents the time interval for delivery of the order to the end customer. The partner sets the value as an integer in working days for each transport. Partners do not ship on holidays and weekends, so the delivery delay is...
Setting up transport for MALL Delivery
The configuration of the transports is considerably limited compared to the standard version of the setup when the MALL Delivery service is active. When MALL Delivery is selected, the MALL shipping setup options take over. All parameters such as the shipping price for the customer or free shipping limits are now under the administration of our team. The only parameter that continues to be managed by you, as our partner, is the Delivery Time...
MALL Delivery Activation Request
If you are interested in the MALL Delivery service, the easiest way to apply is directly in the MALL Partner Portal. You can apply under the Transport/MALL Delivery tab. When you click on the I want MALL Delivery button, a form will pop up where you can select the option to have your shipments delivered at the delivery branch or to have them collected from the warehouse and fill in your contact details. Please note...
Undelivered parcels at MALL Delivery
Even if you use the MALL Delivery service, it happens from time to time that the customer does not collect the ordered goods. How to deal with this situation can be found in this article. The MALL Delivery service not only allows you to concentrate more on the selection of the assortment and the picking of the shipments, but also helps you to update the status of the orders almost immediately. The moment...
Carrier labels for MALL Delivery
When MALL Delivery is active, the MALL Partner platform will file the shipment with an approved carrier for you and provide you with a label for each package. Label format The service currently supports two basic label formats, namely PDF (standard size 4 labels per A4) and ZPL. Both formats are available via API when the service is activated, as well as in...
MALL Delivery and order statuses
Before you activate MALL Delivery, you need to familiarize yourself with how order statuses work. If you are already one of our experienced partners, you have been used to fully managing order statuses from payment to successful or in some cases unsuccessful delivery. With the MALL Delivery service active, you will now be responsible for status changes...
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