No matter how you connect to MALL Partner or Mimovrste Marketplace in Slovenia (see connection methods), you need to set up the delivery that will be displayed to customers in the shopping cart on the site.
Before making any product visible on our site, you must have the delivery set up correctly.
If you use the API connection method, you will find information in our Dokumentation.
If you have subscribed to MALL Delivery, please find more information here.
Types of carriers for MALL Partner
In general, two types of transport are established - delivery to PUDO and Lockers and delivery to an address. One carrier of each type can be specified (in two variants - smallbox and bigbox).
For the user who shops on Mimovrste or Mall.hr, these types of transport will be displayed in the Cart:
According to the procedure below, you need to specify the shipping for personal collection and for delivery to the address:
- delivery to PUDO and Lockers - personal collection
- When setting up transports for Mimovrste or Mall.hr you can choose between DPD Pickup points or Lockers, GLS Lockers or Post of Slovenia Pickup points or Lockers. You choose these based on your selected carrier.
- delivery to the address (Courier, Post)
- You can choose from various carrier options. You have to select them for smallbox and for bigbox.
We recommend setting up both home delivery and personal collection, as the option of personal collection can significantly increase the attractiveness of the product in the eyes of the customer.
Setting up transports in the MALL Partner Portal
First, log in to the MALL Partner portal and then go to the tab Logistics - Delivery Setting.
Bookmark Delivery settings is divided into sections Carriers and Warehouse.
Carriers
Add a new Delivery using the button on the top right "New delivery carrier".
You will then be presented with a form to fill in your shipping details. You can only use the carriers that are offered to you.
To find out which carriers can or cannot be used, please see our carrier overview here. If you can't find your carrier in the tracker, send us a message via Help Centre.
Carrier
- Type of carrier - here you choose the carrier according to the size of the package
- Carrier - here you can find the carrier whisperer (our internal name and code)
- Delivery time - is entered in days and tells you how long it takes to deliver to the customer from your Close time
- Close time - is set in the format HH:MM and represents the closing time for shipments to be dispatched from your warehouse. You can set it for each carrier on a day-by-day basis. Enter the close time for each day by using the clock that appears when you click on a free field. In case of a weekend, you need to fill in the time 00:00.
Example:
Close time at 14:00; delivery time 1 = orders created before 14:00, which subsequently go into Open status, must be delivered/prepared at the dispatch point on the next working day.
Shipping according to price/weight of order
You can create price levels in the shipments according to the weight or price of the order.
You can set different pricing rules for shipping and delivery. However, you need to fill in both values.
Price levels:
By default, one price level is preset in the range 0 - unlimited. You only add the shipping and COD price. The cash on delivery price is the price that will be added to the shipping price if the customer chooses to pay on delivery.
If you need to use multiple price levels, you can add any quantity using the "Add level„, see picture below.
You can also set up free shipping above the amount you choose, just enter „0“ in the blank field.
Weight levels:
If you choose to use weight levels, you need to have the package weight (dimensions) filled in for the products. Based on this information, the system will correctly evaluate which weight level the product falls into.
Only one type of level (by price/weight) can be active at any time.
After saving, only the selected type will be active.
Here you can also take advantage of free shipping from a certain amount you choose.
After entering all the data, just save the new transport. It will then be displayed in the transport list where it can be edited in the future.
ATTENTION! It is not possible to change an existing carrier to another one, you need to create a new one first and then delete the original carrier using the trash icon.
In the picture you can see that Post of Slovenia Pickup points codes are added (i.e. for personal collection) and Post of Slovenia and DPD carrier for delivery to the address.
You may get a message in the transport list that you are missing a transport for smallbox/bigboxfor the products you have based. This flag is very important because it pairs the transport with the product.
Example:
If you have both smallbox and bigbox products set up, but you have only set up shipping for smallbox, you will see a message in the shipping list that you are missing shipping for bigbox products and vice versa. So you need to reload the bigbox transport.
Warehouse
Bookmark Warehouse allows you to specify the calendar of the country in which you have a warehouse to refine the calculation of expected delivery on the customer's site.
Make the settings by clicking on the pencil icon.
Select the country where your warehouse is located, from which you are shipping (e.g. your warehouse is located in the Czech Republic, sales are made on Mimovrste or Mall.hr - select Czech Republic as the calendar. This step will ensure that the correct delivery expectation reflecting your Czech warehouse calendar is displayed to Slovenian and Croatian customers).
From the whisperer you can select the country of storage and save.
At the same time, you can set the Delayed delivery (Supply delay), for more information see here.
In case you have any further questions, you can contact us via Help Centre.