To simplify logistics processes, order processing and picking, you can now use the service MALL Delivery in the Czech Republic and Slovakia.
Introduction to MALL Delivery
Please find below signpost to important articles on setting up MALL Delivery correctly, understanding the process and successfully picking orders for shippers.
If you are interested in how MALL Delivery works, what it involves or what are Benefits of its use, we have prepared a few words to introduce here.
Activation tips
If you are interested in the MALL Delivery service, there is an article Tips for activating MALL Deliveryto guide you through any changes to your logistics and ordering processes before activation.
Activation of MALL Delivery
If MALL Delivery appeals to you, please apply for its activation in the MALL Partner Portal by following the article below here.
We will then receive your request, after which we will contact you by phone to confirm the details you have provided and explain the service in more detail. We will then set up the shipping and confirm the activation by email. From then on, you will receive your MALL Delivery orders.
For more detailed information on the transport settings for the MALL Delivery service that we activate on our side, please see the article here.
Delivery delay (delivery time)
When setting up transport, the Operations team sets up delivery delay (delivery time) on CZ standard 2 days and on SK 3 days. This is the only one you can set in the MALL Partner Portal under the tab Delivery, so you can extend or shorten the delivery time. You can also learn about the settings in the article supply delay (delayed delivery) and close time.
Orders at MALL Delivery
Before processing orders, it is advisable to familiarize yourself with the MALL Partner portal, where you can find the necessary information and how to work with it correctly.
The following articles are used for this purpose:
How to work with order statuses in MALL Delivery is described in the article here.
When setting up, it is necessary to know what each order status means and when to set it. In this article you will find information about order preparation and picking, final states, Returned or lost shipments.
Labels
You need to print the label before sending the order. You can see what the label looks like, what state the print option appears in, and where to set the number of shipments here.
Connecting via API
If you use API connections for collaboration, you may find this article useful MALL Transport API integration.
In case you have any further questions, you can contact us via Help Centre.
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