Setting up transport for MALL Delivery

The configuration of the transports is considerably limited compared to the standard version of the setup when the MALL Delivery service is active.

When you select the MALL Delivery service, the MALL shipping setup options take over. All parameters such as the shipping price for the customer or free shipping limits are now under the administration of our team. The only parameter that you, as our partner, continue to manage is Delivery time (delivery delay) of the shipment. Setting this parameter has the same rules as for configuration without MALL Delivery.

Parameter Management Overview

• Name of transport
• Shipping type smallbox/bigbox
• Price of transport fee
• The price of the time-share
• Delivery delay - continues to be managed by PARTNER!

Selection of carriers for MALL Delivery

The service has fixed carrier types and cannot be set to any transport service.
Currently, the service is only available for delivery in the Czech Republic and Slovakia and only for smallbox size packages.
The shipment should have a sum of three sides 175 cm (longest side max. 100 cm) and max. weight 20kg. For DEPO SK the weight limit is 15kg.

When using the MALL Delivery service, it is not possible to verify the age of the end customer (e.g. for selling alcohol, weapons, pyrotechnics). If you sell products of this nature, it is not possible to use the MALL Delivery service.

If you are switching to MALL Delivery, make sure you have the right logistics processes in place. If you have a system connection to a carrier, make sure that from the time of launch, your system will not base shipments directly with the original carrier.

In case you have any further questions, you can contact us via Help Centre.