News and updates(11)

• Heureka feed - How to quickly start selling on MALL Partner?
• Free Shipping Campaign
• New changes in the transport settings on MALL Partner
• Manual Input - How to quickly start selling on MALL Partner?
• Heureka XML Feed - media management for energy labels

How to begin(17)

• Heureka feed - How to quickly start selling on MALL Partner?
• Manual Input - How to quickly start selling on MALL Partner?
• How to choose a suitable connection
• Where do I create accounts in the MALL Partner portal for my colleagues?
• MALL Partner Portal

Technical connection(48)

• Connection methods(35)

• Partner portal - settings(3)

• Connection of accessories(10)

• How to choose a suitable connection

Products - settings and administration(19)

• EANs a mandatory attribute - What is EAN (GTIN) and how to get it
• How categories, parameters, values and conditions of a category work
• The most common error messages are MALL XML feeds and APIs
• Inserting MALL XML feeds to the portal, working with intervals and error messages
• How to deactivate live products using different connection types

Transport(19)

• MALL Delivery (formerly MALL Delivery)(14)

• Options for setting up your own transport(8)

• Deliveries and their settings

Orders and administration(13)

• The customer did not accept the goods
• How to process an order
• Orders in the MALL Partner portal
• Processing of orders at the temporary closure of branches Uloženka by WE | DO
• Order SLA

SLA - quality of services(5)

• On-Time Delivery - Fulfillment of the delivery date
• Tracking rate - Adding tracking information to orders
• Status error - Incorrectly entered final status of the order
• Order SLA
• Cancel rate - number of canceled orders

Marketing and sales support(9)

• Free Shipping Campaign
• What is the MALL Financing by Lemonero service
• Paid marketing support
• How do I sell at MALL? - Statistics in the MALL Partner Portal
• „Novelties of the month“ campaign on MALL CZ a SK

Complaints and returns(3)

• Withdrawal from the purchase contract within 14 days
• Claims
• Basic information on complaints and Withdrawal from the purchase contract - Legislation in the Czech Republic