Whether you don't know how to set up the Portal, print shipping labels, or are struggling with marketing campaigns, our knowledge base is here for you!


How to sell successfully on Allegro.cz?

This information is intended for merchants whose products from the offer on MALL.CZ have been automatically listed on Allegro.cz. The rules of selling on allegro.cz vary and can significantly affect how products appear in searches and how successful they are in the result...

MALL Delivery Slovakia

MALL Delivery is a service that aims to simplify the logistics processes, processing and picking of orders on the part of our partners. Now you can use this service in Slovakia. Content.

New GTC for partners until 1 February 2023

We would like to inform you about the modifications to the General Business Terms and Conditions (hereinafter referred to as "GTC") concerning the MALL Partner (formerly Marketplace) business cooperation effective as of February 1, 2023.EN MALL Partner GTC 2023-02-01Download ENG General Business Terms and...

Cooperation MALL Partner 1/2023

Below you will find an email dated January 19, 2023 from MALL Partner Cooperation about important changes and upcoming news. Who to contact? In order to resolve your request quickly and successfully, it is good to know which department to contact. MALL Delivery and Shipping Claims, Conditions...

Order Feed

We provide the order feed to our partners as a way to retrieve order data. It is completely independent of the product upload type, so you can use it for all types of connections. Important points. Once...

How to change the API key?

In order to increase the security of our system, we have decided to modify the identification when using the MALL Partner API. This requires changing the identifier used, i.e. the API key (also called client ID). What is the API key? The API key is an identifier that validates...

Holidays in the Czech Republic

In this article you will find a list of Czech holidays and important days, on which it is customary to please someone with a gift. The article can serve as a hint for you when to put what products into action and thus increase your sales targets.

Delivery service - transport settings

To improve the customer experience in the area of order delivery, we established cooperation with the carrier Zásilkovna and expanded the network of delivery points. Only partners who have their own registration with the carrier can use the services of Zásilkovna. After registration,...

Cooperation MALL Partner 6/2022

Below you will find an email dated 23/06/2022 from MALL Partner Cooperation about important changes and upcoming news. New way of processing returned goods The process of processing returned goods has been automated and with this the information email has been changed...

Ban on the sale of single-use plastics

As we informed you on June 14, 2022, on January 26, 2022, a regulation banning the sale of single-use plastics and the labelling of certain plastic products came into force in the Czech Republic. In order to reduce pollution of Europe's seas, waters and coastlines, the sale of...
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