In this article, we would like to introduce you to situations that may arise during the processing of orders, for example, if the customer does not collect the goods, returns the goods within the statutory period (withdrawal from the purchase contract - hereinafter referred to as "OOKS") or wants to claim them.More...
Finance and billing
Delivery of incomplete orders
During the course of our cooperation, a situation may arise where a customer receives an incomplete order. This may be due to incomplete (incorrect) packaging or insufficient availability of the goods. Whether the end customer or you notify us of this situation, we must...
Erroneously entered DELIVERED status, or return document
When entering the DELIVERED status, it is important that it is set based on true data. However, there may be a situation where this status is set in error and the shipment is returned to you and you have no choice but to issue a return...
Credit notes in MALL Self-Billing, in automatic billing
MALL Self-Billing is a form of invoicing that allows the customer (buyer), Internet Mall, a.s., to issue tax documents on behalf of its suppliers (Partners) and to pay the obligations arising from such issued tax documents in the normal way....
What the credit note must contain
In the course of our mutual cooperation, there may be situations when it is necessary for you to issue a credit note - a corrective tax document.The most common situations when it will be necessary to issue such documents are: claims withdrawal from the purchase contract correction of incorrectly entered status Delivered...
MALL Self-Billing, automatic billing
MALL Self-Billing is a progressive form of invoicing that allows the customer (buyer), Internet Mall a.s. (MALL), to issue tax documents on behalf of its suppliers (partners) and to pay the obligations arising from such issued tax documents by regular...
Credit
The customer purchases goods from Internet Mall, a.s. (MALL). Therefore, MALL purchases goods from you as our partner.When the customer selects the form of online payment (card or bank transfer), this payment is sent to MALL's account.If the customer selects the form of...
Manual billing, offset of receivables and payables
The customer buys goods from the MALL retailer, therefore MALL buys goods from you, the partner. After the goods are delivered to the customer, the partner sets the order status of the goods to DELIVERED. The goods order status of DELIVERED is a prerequisite for billing. When...
Types and ways of billing
The MALL Partner model is based on the direct sale of goods to the end customer and their subsequent purchase from you, our partner. As obligations arise on both sides in the course of the cooperation, in order to optimize the number of financial transactions...
Billing and bank details
Czech Republic Internet Mall, a.s. U Garáží 1611/1, Holešovice170 00 Praha ID No.: 26204967 VAT No.: CZ26204967 Account No.: 2064330104 / 2600 Citibank Europe plc Slovak Republic Internet Mall Slovakia s.r.o. Prievozská 4D821 09 BratislavaIČO: 35950226 VAT ID:...
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