In order to simplify logistics and warehouse processes, we have prepared changes in transport settings. We allow you to make settings that reflect the reality of the logistics situation as much as possible. For more information on which areas of the transport settings are affected by the changes, please see the article...
MALL Delivery in CZ and SK
To simplify logistics processes, processing and picking orders, you can now use the MALL Delivery service in the Czech Republic and Slovakia. Introduction to MALL Delivery Below you will find a signpost to important articles regarding the correct setup of the service...
MALL Delivery API integration
The MALL Delivery service is available not only in the partner portal, but also through the API. If you already have a connection, you can make relatively simple adjustments to call additional functions.1. Calling order statuses Orders with active MALL Delivery...
Tips for activating MALL Delivery
To ensure a smooth launch of the MALL Delivery service, we recommend that you review the changes to your logistics and ordering processes. We have prepared a summary of the most important ones. 1. Changes to your warehouse Prepare for a new resource as you source labels for...
Delivery delay, Close time and Supply delay settings
Correctly setting the delivery delay and close time is essential to convey relevant information to the customer about the delivery of the order. Delivery delay The delivery delay value represents the time interval for the delivery of the order to the end customer. The partner value...
Setting up transport for MALL Delivery
The configuration of the transports is considerably limited compared to the standard version of the setup when the MALL Delivery service is active. When MALL Delivery is selected, it takes over the MALL transport configuration options. All parameters such as the price of transport for the customer or free transport limits fall...
MALL Delivery Activation Request
If you are interested in the MALL Delivery service, the easiest way to apply is directly in the MALL Partner Portal. You can apply under the Transport/MALL Delivery tab. When you click on the I want MALL Delivery button, a form will pop up where you can select the delivery option...
Undelivered parcels at MALL Delivery
Even if you use the MALL Delivery service, it happens from time to time that the customer does not collect the ordered goods. How to deal with this situation can be found in this article. The MALL Delivery service not only allows you to concentrate more on the selection of the assortment and picking...
Carrier labels for MALL Delivery
When MALL Delivery is active, the MALL Partner platform will file the shipment with an approved carrier for you and provide you with a label for each package. Label format The service currently supports two basic label formats, namely PDF (standard size 4 labels per A4) and...
MALL Delivery and order statuses
Before you activate MALL Delivery, you need to familiarize yourself with how order statuses work. If you are already one of our experienced partners, you have been used to fully managing order statuses from payment to successful or, in some cases,...
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