We provide the Order feed to our partners as a way to retrieve order data. It is completely independent of the product upload type, so you can use it for all types of connections.

Important points:

  • The order feed contains only orders in OPEN status. Once you change the status from OPEN, the order will disappear from the feed.
  • The link to the order feed can be found in the MALL Partner Portal.

For MALL XML feed connection type it can be found in the Feed section.

For the Heureka XML feed connection type the link can be found in the Heureka Feed tab.

  • If you are using a different form of connection than XML feed and Heureka feed, you can create a link to the order feed by adding the client_id (API key), which you can find in the partner section following the URL: https://partners.mallgroup.com/orders.xml?client_id=.
  • The order feed can be used in the testing phase to test orders. Here you can find your test orders with status OPEN.
  • The feed structure described below is valid provided that the orders are not interfered with via API
  • Elements marked in red are irrelevant for a proper connection, they are only needed for internal MALL needs.

Description of order feed elements

ORDERSRoot element - marking the beginning of the order feed
ORDERRoot element - marking the beginning of an order
IDMALL order number - primary identifier
PURCHASE_IDInternal MALL order number. Due to the design of the MALL Feed (OPEN orders only) the element will be irrelevant for you.
EXTERNAL_ORDER_IDDue to the design of the MALL Feed (OPEN orders only) the element will be irrelevant for you.
CURRENCYThe currency of the country in which the order was created
DELIVERY_PRICEDelivery charge - price for delivery only, no cash on delivery charge
COD_PRICECash on delivery fee
DISCOUNTDiscount information - if the discount in this element is only provided by MALL, please see more information here
PAYMENT_TYPEInformation about whether the order is prepaid or COD is given in the COD element. Due to the design of the MALL Feed (OPEN orders only) the element will be irrelevant for you.
DELIVERY_METHODID of the selected delivery type in the order. You can find your carriers here
DELIVERY_METHOD_IDIn case of delivery to a dispensing point, this is the ID of the branch chosen by the customer.
For shipping to home address, ignore this field. You can identify the delivery type by their code using the article Overview of all carriers or in MALL Partner portal.
TRACKING_NUMBERDue to the design of the MALL Feed (OPEN orders only) the element will always be empty.
TRACKING_URLDue to the design of the MALL Feed (OPEN orders only) the element will always be empty.
SHIP_DATEDue to the design of the MALL Feed (OPEN orders only) the element will be irrelevant for you.
DELIVERY_DATEEstimated delivery date
DELIVERED_ATDue to the design of the MALL Feed (OPEN orders only) the element will always be empty.
CODTo be paid - always includes the total amount to be paid by the customer, including shipping and delivery charges. If this element has the value 0
it was paid in advance, if the value is greater than 0, it is a cash on delivery payment.
ADDRESSParent attribute that contains the end attributes related to the customer address
CUSTOMER_IDDue to the design of the MALL Feed (OPEN orders only) the element will be irrelevant for you.
NAMECustomer's full name
COMPANYCustomer company name - optional
PHONECustomer phone number
EMAILCustomer's email address
STREETCustomer's address: street + no.
CITYCustomer address: city
ZIPCustomer's address: postcode
COUNTRYCustomer address: country
CONFIRMEDInformation whether the order is confirmed. Due to the design of the MALL Feed (OPEN orders only) the element will always take the value false.
STATUSThe current order status
ITEMSParent element - initial element for one ordered product type, if there are more different products in the order, it occurs multiple times
IDPartner ID of the ordered product/variant
ARTICLE_IDMALL ID of ordered product/variant
QUANTITYNumber of ordered units of the product
PRICESelling price of the ordered product including VAT per unit at the time of the creation of the order
VATThe VAT rate of the ordered product at the time of order origination
COMMISSIONThe agreed amount of the ordered product at the time of order origination
TITLEName of the ordered product
SERIAL_NUMBERSDue to the design of the MALL Feed (OPEN orders only) the element will be irrelevant for you.
MDPtrue = order is shipped by MALL delivery,
false = not shipped by MALL Delivery
BRANCH_IDCode of the current branch if the order is delivered to a pickup point
BRANCHESIntroductory element for the branch
SECONDARY_BRANCH_IDSecondary code of the current branch if the order is delivered to a pickup point
OVERRIDDENThe element has the value false if the secondary branch is filled. If the secondary branch is not filled it has value true.
LAST_CHANGEDate of the last update of secondary branch
FIRST_DELIVERY_ATTEMPTThe date on which the first attempt was made to deliver the order to the customer. Due to the design of the MALL Feed (OPEN orders only) the element will always be empty.
READY_TO_RETURNTakes true/false values. If true, the MD order is ready to be returned. Due to the design of the MALL Feed (OPEN orders only) the element will always be false.
SHIPPEDLast date to change the order status to SHIPPED. Due to the design of the MALL Feed (OPEN orders only) the element will always be empty.
OPENLast date to change the order status to OPEN.
BLOCKEDLast date to change the order status to BLOCKED.
LOSTLast date to change the order status to LOST. Due to the design of the MALL Feed (OPEN orders only) the element will always be empty.
RETURNEDLast date to change the order status to RETURNED. Due to the design of the MALL Feed (OPEN orders only) the element will always be empty.
CANCELEDLast date to change the order status to CANCELLED. Due to the design of the MALL Feed (OPEN orders only) the element will always be empty.
DELIVEREDLast date to change the order status to DELIVERED. Due to the design of the MALL Feed (OPEN orders only) the element will always be empty.
SHIPPINGLast date to change the order status to SHIPPING. Due to the design of the MALL Feed (OPEN orders only) the element will always be empty.
STORAGE_STATUS_HISTORYDue to the design of the MALL Feed (OPEN orders only), the element will be irrelevant for you.

In case you have any further questions, you can contact us via FAQ.

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