Error messages in the MALL Partner portal

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You are working in the MALL Partner Portal and you get an error message. This article will show you how to handle such a message.

In the MALL Partner Portal you may receive error messages for certain reasons, e.g. "Oops, something happened", "Error" or "Request_rejected".

If you receive such messages, follow the instructions below.

In the MALL Partner Portal, right-click anywhere and select the last field from the menu Prozkoumat/ Inspect. This will bring up the development environment, alternatively this environment can also be brought up using the F12.

In the development environment, click on the "Network".
Then you need to click again on the button that caused the error message. For example, to save the product again or to send a tag request.

Then click on the "Portal" and click the drop-down menu "error" and copy the red error message. Send us this error message, including a screen shot and the button where the error message occurs, via Help Centre.

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