What obligations the GPSR imposes on you

Under the new European Union regulation, the General Product Safety Regulation (GPSR) that came into force on 13 December 2024, you must include new obligatory information in your offers now.

What information you need to include in your offers

• Manufacturers' data:
  • name, registered trade name, or registered trademark
  • postal address
  • email address and, if applicable, phone number.
    
• Details of the person responsible for placing the product on the European market — provide them only if the manufacturer is not established in the European Union: 
  • name, registered trade name, or registered trademark
  • postal address
  • email address.
    
• Warnings and safety information — for example, how to use the product safely:
  • product manual — add annexes in the official language of the country where you are selling the product. It means that the manual must be in Slovenian.
  • pictures of the labels on the product packaging
  • text with product warnings.

Where to add this information

You need to add this information in the long description section via Manual, XML, or API connection at the end of the product description.

Frequently Asked Questions

Who is responsible for the accuracy of the information about the manufacturer?

As a seller, you are responsible for providing truthful and correct details in the obligatory fields.

What happens if I do not align my bids with the GPSR requirements?

Failure to bring your bids into compliance with the GPSR requirements may expose you to legal sanctions, including financial penalties, once the regulation comes into force.

Who, under the GPSR, are the manufacturer, distributor, and person responsible for the product?

• Manufacturer — every natural or legal person who manufactures a product or orders the design or creation of a product and sells it under their name or trademark. 
• Distributor — every natural or legal person who introduces the product onto the market but is not the manufacturer or importer. 
• Person responsible — the person responsible for the conformity of a product with the EU regulations. As per the DSA (Digital Services Act), they are a manufacturer, authorized representative, importer, distributor, order fulfillment service provider, or any other natural or legal person subject to obligations that concern the manufacturing of products, introducing products onto the market, or commissioning them under the applicable EU law.

Can I add myself as a person responsible for the product within Slovenia?

If the manufacturer or distributor does not indicate any other details — you can provide yours. As a person responsible, you will have obligations under the EU regulations and will be responsible for the compliance of the product with the EU law.

Who should be indicated as the manufacturer if the manufacturing company is my subcontractor in China?

If a product is manufactured by a subcontractor in China and sold under your brand — your company is considered the manufacturer. In that case, you should provide your details as the manufacturer and ensure the product's compliance with EU regulations.

The brand whose products I sell uses factories all over the world. Should I provide information about the country of production?

No. Only the information about the manufacturer's address is obligatory. For example — if you sell a Samsung mobile phone, provide the address of the manufacturer's headquarters, and not the factory where it was manufactured.

Whose details should I provide if I buy a product sold by a EU wholesaler but manufactured in China?

The Chinese company is the manufacturer, and the EU wholesaler indicated by the manufacturer is the person responsible for the product within the European Union.

You can ask, for example, the distributor or importer to provide you with the details you need. After December 13, 2024, completing the manufacturer's details is obligatory. If you do not provide them, you are not selling products in accordance with the law.

For example, you can ask your distributor or importer for the necessary information. After 13 December 2024, the manufacturer's details must be filled in on each offer. If you do not provide them, you will be selling in violation of applicable law.

I purchase goods from an EU wholesaler and do not know where they were manufactured. How can I learn who the manufacturer is?

The employees of the wholesale outlet or the distributor will have the manufacturer's details. The manufacturer should also place proper information on the product.

Do I need to add the manufacturer's details to all the products?

Yes, you need to complete the details in every new offer listed on Mimovrste from December 13, 2024. We also recommend completing the necessary details in all the ongoing offers, listed in the categories where the changes in requirements apply.

I want to hide my manufacturer's information. Can I do this by providing made-up details?

Under the new regulations, entering false details is subject to financial penalties.

What to do if the distributor introduces onto the market goods that come from three different factories?

It is the manufacturer that is important, not the factory where the product was made.

What does placing the product on the market mean?

According to the GPSR definition, placing the product on the EU market means making it available on the EU market for the first time for consumption, distribution, or usage.

Do I need to attach user manuals to the products?

Following the GPSR requirements, if there is an obligation to provide safety information for a product (such as certificates or warnings), the seller must make it available to consumers. If that information is included in the user manual, you can attach it. Safety information should be clear, easy to understand, and available in the language of the country where the product is sold.

Is it enough if the manufacturer's details are placed on the product's label?

Manufacturer's details should be available for buyers before the purchase — that is why they need to be displayed on the offer page. In the case of distance sales, placing the details only on the product's label is not enough according to the GPSR requirements.

Do the details of the manufacturer and the person responsible need to be visible to the public?

Yes, the details of the manufacturer and the person responsible need to be visible to the public on the offer page. The consumer should have access to them before deciding on the purchase.

Is the EAN the only required parameter identifying a product?

No, the EAN is one of the product IDs. However, as a seller, you may need to provide other information as well, such as the model or serial number — depending on the product type.

Will you, as Allegro Group, ensure that the details of the persons responsible comply with the GDPR?

We have made it possible for sellers to provide the information required by the regulation and made sure that buyers see it in offers. However, we cannot take over the responsibilities that the new regulation imposes on you as a seller.

You, as an entrepreneur, are the controller of the personal data you provide as the details of the persons responsible. As a seller, you are obliged to process personal data by the law. When you sell on Allegro Group platforms, you entrust us with processing such personal data in accordance with the General Terms & Conditions. Buyers and sellers on Allegro Group portals need to provide valid and truthful details, including personal data.