We have prepared an effective way for you to detect changes in orders through webbook settings. Webhook allows you to receive notifications about changes in orders in real time.

Webhook is basically an HTTP call-back, which, based on certain changes made to orders, allows to pass a notification to a URL that you define. Based on this notification, it is enough to call the Marketplace API to obtain the order detail to obtain updated data.

Webhook settings and monitoring of its current status can be done directly in the MALL Partner portal on the tab Partner / Webhook.

https://new-partners.mallgroup.com/partner/webhook

To successfully set up a webhook, it is necessary to create an endpoint on your side, to which the system will send you notifications. You then enter its URL into the configuration in the MALL Partner portal.

We recommend that the setup and inspection is done by your IT developer or technical solution provider for connections to MALL Partner!!

At the same time, if you record an error in the Status section, first contact your technical support for verification.

Please note that notifications are sent at a maximum frequency of once per minute, and the page only displays the last 60 statuses.

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Example of correct URL format:

https://webhooks.example.com/orders

Sample notifications received from the MALL Partner platform:

[123456, 1234567, 12378985]

Example of error and successful status message:

Technical documentation GET order detail…

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