Please find below an email dated 19. 1. 2021 MALL Partner News about important changes and upcoming news.

Setting the delivery time

The festive season and the associated extended delivery times are over for most of us, so we want to remind you to check your settings Delivery delay (delivery time) according to your current situation.
If you have modified the delivery time on the products, you need to change these values as well, they take precedence over the general settings for the transports.
In case you use MALL Delivery - we recommend to set 1 day, for those who are new to using the MALL Delivery in SK, then we recommend setting 2 days.
Please observe the picking time of your orders, according to the set close time. It is important that the customer receives what he/she ordered on time.

MALL Partner on YouTube

We have newly prepared for you MALL Partner YouTube channel, which you can find under the link here. Already now as in the relevant articles in our Knowledge base, you will find useful videos on the channel and you can expect more tutorials, tips and tricks for working with products and the MALL portal soon. We recommend that you add this channel to your subscriptions.

Growing share of mobile versus desktop orders 

Since the new year, we have seen a higher number of orders placed from mobile over desktop. Desktop orders still lead in turnover, but here too we are seeing the price of purchases made from mobile devices rising across all categories.

New CEO of MALL Group

Jan Hanuš became the new CEO of MALL Group on 1 January 2021. He joins MALL after a two-year tenure as CEO of Telenor Hungary, having previously served as CEO of Emco, Kostelecké uzeniny, Douwe Egberts, Vitana and Yoplait.
Commenting on his appointment as head of MALL Group, Jan Hanuš said: "I'm coming to a company that can rightly pride itself on its unique customer service, which is backed by a top-notch technology and logistics infrastructure. My goal is to further strengthen MALL's position in all regional markets and to continue its growth. I have high hopes for the further development of the marketplace and the MALL Partner program."


Below you will find an email dated January 19, 2021 MALL Partner - News about important changes and upcoming news.

Setting a delivery time

The holiday period and the extended delivery time associated with it has ended for the most of us, and so we would like to remind you to check your Delivery delay settings in accordance with your current situation.

If you have adjusted the delivery time on the products as well, it is also necessary to change these values as they take precedence over the general transportation settings.

If you use MALL Delivery - we recommend setting 1 day, for those of you who also use MALL Delivery to SK we recommend setting 2 days.

Please observe the time of expedition for your orders according to the set close time. It is important that the customer receives what he ordered on time.

MALL Partner on YouTube

We have prepared a new MALL Partner YouTube channel for you, a link can be found here. You can already find useful videos on our Knowledgebase website and on the channel. You can look forward to more instructions, tips and tricks for working with the products and the MALL portal soon. We recommend that you include this channel in your subscriptions.

Increasing share of mobile orders in comparison to desktop

Since the New Year, we have seen a higher number of orders placed from mobile phones than those from desktops. The orders made from computers still lead in the turnover but even there we observe that the value of purchases made from mobile devices is rising.

New CEO of MALL Group

On January 1, 2021 Jan Hanuš became the new CEO of MALL Group. He comes to MALL after two years as the CEO of Telenor Hungary and in the past, he was part of the management of Emco, Kostelecke Uzeniny, Deuwe Egberts, Vitana, and Yoplait.

When speaking about joining MALL Group, Jan Hanuš says: "I am coming to a company that can be rightly proud of its unique customer service, which is supported by a technological and logistics infrastructure of the highest level. My goal is to further strengthen the position of MALL in all regional markets and its further growth. I am seeing a lot of promise in further development of the marketplace and the MALL Partner program."

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