Please find below an email dated 21. 9. 2021 MALL Partner News about important changes and upcoming news.

Help Centre now in English

As part of our efforts to improve information resources, we have now made our Help Center in the MALL Partner Portal available in English in all countries. You only need to have your portal set to the language in which you want to address your queries. Asking a question via FAQ is the best way to submit your query quickly so that it reaches the right department and the time to resolve it is as short as possible.

We invite you to Integration Workshop

On 30.9.2021 10:00 - 12:00 there will be an online Integration Workshop for partners, which can be registered via Forms.
The topics we would like to address are:

  • Technical details and specifications of individual connections
  • Uncertainties from the integration process
  • Procedural problems

You can see how the first workshop went on our YouTube channel.

Supplement Xemel

Xemel is a simple online product feed editor that allows you to combine product feeds when sourcing from multiple suppliers. With this add-on you can improve your advertising in the MALL Partner Program, in comparison sites and in other advertising systems in the world.
For more detailed info about Xemel, please see MALL Partner portal.

What to do before the start of the season

For better communication and awareness of individual departments, it is necessary to regularly update the contact details of the respective roles. You can learn how to set up contact details and related notifications correctly in this article.

We would also like to remind you General Terms and Conditionswhich are valid from 1.8.2021 and which you were informed about by email in the last week of July 2021. On the Knowledge Base website there is also a downloadable file in which the changes are visible - CZ ENG. We also ask you to review the current complaints process. Knowing the claims process is key to resolving the issue quickly.

MALL feed samples for download in the article

We have updated the article for you Instructions for connecting MALL XML feed. To improve the implementation process, we have added examples product feeds and also availability feedthat can be downloaded in xml structure.

Finally, we would like to remind you of the ongoing campaign Free shipping over a specific limit according to the country where you sell. You can find out more about the campaign here.


Below you will find an email dated September 21, 2021 MALL Partner - News about important changes and upcoming news.

Help Center now in English

In order to improve our information resources, currently we have made our Help Center in the MALL Partner Portal in all countries also available in English. You only need to have your portal set to the language in which you want to address your queries. Asking a question through the Help Center is the best way to submit your question quickly so that it reaches the right department and the time to resolve it is as short as possible.

Integration Workshop

On September 30, 2021 10:00 -12:00 there will be an online Integration Workshop for partners, which can be registered via the form.
The topics we would like to cover are:

  • Technicalities and specifications of individual connections
  • Uncertainties of the integration process
  • Process issues.

You can see how the first workshop went on our YouTube channel.

Supplement Xemel

Xemel is a simple online product feed editor that allows you to combine product feeds when sourcing from multiple suppliers. With this add-on you can improve your advertising in the MALL Partner Program, in comparison sites and in other advertising systems in the world.
More detailed info about the Xemel add-on can be found in the MALL Partner Portal.

Partner portal updates

For better communication and information between departments, it is necessary to regularly update the contact details for the respective roles. You can learn how to set up contact details and associated notifications correctly in this article.

We would also like to remind you of the new General Terms and Conditions, which are valid from 1.8.2021 and of which you were informed by email in the last week of July 2021. We also ask you to read the current complaints processes. Knowledge of the complaints process is key to resolving the issue quickly. There is also a downloadable file on the Knowledgebase website that shows the changes - CZ , ENG.

Sample MALL feeds for download in the article

We have updated the article Instructions for connecting MALL XML feed. In order to improve the implementation process, we have added examples of product feeds as well as an feed availability that can be downloaded in xml structure.

Finally, we would like to remind you of the ongoing campaign Free shipping over a specific limit according to the country where you sell. Find out more about the campaign here.

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