In this article you can find information on how you can deactivate live products by connection.

Options for deactivating live product

  1. Set the stock availability to 0
  2. Change the status to inactive
  3. Delete the product

Deactivated product is not visible on the website and it is not possible to add it to the basket. It can only be traced by MALL ID.
With 0 stock availability, the website displays „No longer for sale„, and when the status is set to inactive, the website displays „Currently unavailable„.

One option is also to completely delete the product. Please use this option only when you wish to permanently exclude the product from your portfolio. Otherwise, repeatedly deleting and uploading products put significant strain on the system. Therefore, to deactivate a product we recommend using options 1 and 2.

Manual deactivation in the MALL Partner portal – only for Manual connection

Products can be deactivated manually only by partners with Manual Input connection. This option is not available to other connection types because the automatic feed synchronization and API immediately rewrite any changes made manually.

Instructions for manual connection can be found here.

Setting stock availability to 0 can be done by quick editing in product list or directly in the product detail and in case of product variants, in the detail of each variant.

Setting the status to inactive can be done in product list.

Deactivation of products for Heureka XML feed connection

When using the Heureka XML feed connection, it is not possible to set the product status to inactive.
Products can be deactivated only by setting the stock availability to zero in the availability feed or by entirely excluding the product from the product feed.
Detailed information about the importance of each element of Heureka XML feed for MALL can be found here.

In case it is not possible for you to use either of the two above mentioned methods to deactivate your products, but you still wish to deactivate them, please contact our Onboarding team. The Onboarding team is able to apply restrictions on products directly in the system. As this setting is done manually, we highly recommend that you set your products to live with great care to prevent such situations.

Deactivation of products for MALL XML feed connection

Deactivation for MALL XML feed connection is done in the availability feed.

Example of setting the stock availability to 0:


Example of inactive product:


Deactivation of products for API connection

Deactivation of products must be done via API when using this connection type.

This can be done:

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