How to deactivate running products by individual connection

In this article, you will find information on how you can deactivate running products by connection.

Content:

• Product deactivation options
• Manual deactivation in the MALL Partner Portal
• Deactivation for MALL XML Feed connection
• Deactivation for API connections

Options for deactivating a running product

1. setting stock availability to 0
2. setting the value inactive
3. deletion of the product

The deactivated product is not displayed on the website and cannot be added to the basket. It is only traceable via MALL ID.
If there is zero stock availability, the website will display "No longer sold", when the value is set to inactive, "Currently unavailable„.

One option is to delete the product completely. Please use this option only in situations where the product permanently remove from your product portfolio. Otherwise, repeated deletion and uploading of products puts a significant burden on our system. We therefore recommend using options 1. and 2. to deactivate.

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Manual deactivation in the MALL Partner portal - only for manual connection

Products can only be manually deactivated by a partner with a Manual Input connection type. For other connection types, this option is not available, as automatic feed synchronization or API will immediately overwrite manual changes.

Instructions for manual connection can be found in here.

Set up zero stock availability can be quickly edited in the product overview or directly in the product detail and in the case of a variant product in the detail of each variant.

Settings values inactive can be done in the product list.

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Product deactivation for MALL XML feed connection type

Deactivation for MALL XML feed connection is done in availability feed.

Example of setting stock availability 0:

<AVAILABILITIES>
<AVAILABILITY>
1111111
<IN_STOCK>0</IN_STOCK>
true
</AVAILABITLITY>
</AVAILABILITIES>

Example of setting an inactive product:

<AVAILABILITIES>
<AVAILABILITY>
1111111
5
false
</AVAILABITLITY>
</AVAILABILITIES>

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Deactivate products for API connection type

Product deactivation in this connection must be done via API.

It can be done:

• for one product using endpoint Update product availability
• bulk for a group of products or variants (max. 1000) using endpoint Batch availability for products and variants

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In case you have any further questions, you can contact us via Help Centre.