withdrawal from the purchase contract | MALL Partner

Withdrawal from the purchase contract within 14 days

Aug 11, 2020 | Complaints and returns

This article will guide you through the process of withdrawal from the purchase contract (hereinafter referred to as "OOKS") at MALL.As we already know, the customer can change his mind about the purchase and withdraw from the contract, which was concluded outside the business premises, within the statutory period. This...

Basic information on complaints and withdrawal from the purchase contract - Legislation in the Czech Republic

Jul 16, 2020 | Complaints and returns

Complaints and Withdrawal from the Purchase Contract (hereinafter referred to as "Cancellation") are an integral part of the product ordering process.The basic point to follow (in addition to the instructions from our company) is the applicable legislation. RMA legislation in the Czech Republic is governed by...

What the credit note must contain

Apr 27, 2020 | Finance and billing, Complaints and returns

In the course of our mutual cooperation, there may be situations when it is necessary for you to issue a credit note - a corrective tax document.The most common situations when it will be necessary to issue such documents are: claims withdrawal from the purchase contract correction of incorrectly entered status...