MALL Delivery to CZ and SK

To simplify logistics processes, process and pick up orders, you now have the opportunity to use the MALL Delivery service in the Czech Republic and Slovakia. Introduction to MALL Delivery Below you will find a guide to important articles on setting up the MALL Delivery service correctly, understanding the whole process and successfully picking orders for carriers. If you are interested in how MALL Delivery works, what does it mean […]

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MALL Partner Portal

This article will give you more information about the MALL Partner portal. You can find out what it is used for and how to work with the portal below. The partner portal is a page that helps you sell at MALL. It is used to edit the status of orders, upload or edit products, set up transport or export invoicing documents (with the manual method of billing). You will also find an overview of marketing campaigns, statistics and more. […]

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Deliveries and their settings

In this article, we would like to acquaint you with the possibilities of logistics solutions within the MALL Partner program. When implementing your company, it is necessary to choose the right mode of transport for the delivery of shipments to the final customer according to your needs and preferences. The customer cannot choose a carrier in the basket, but only the method of transport to the address or to the delivery point. It is necessary to […]

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Heureka XML feed - bigbox flag assignment

The following article is intended for partners who implement an XML feed using the Heureka and need to flag their products with a bigbox. Here we briefly explain the basic terms and describe in detail the procedure for using the function. How do package sizes work in the Heureka XML feed? In our environment we distinguish 2 types of packages: smallbox and bigbox. This symptom plays an important role in […]

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Instructions for Manual connection - the process of creating a product

If you have chosen manual connection, this article will serve as a guide for the correct establishment of products in the new design. Here you will find an explanation of the individual fields, help on how to complete the fields correctly and any details that are important to us. You can also watch our instructional video. To create products, log in to the MALL Partner portal, for […]

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Checklist - List of checkpoints before launch

In this list you will find the mandatory points that must be met before starting. This will ensure a successful start in sales at MALL. Accesses you have successfully logged in to the MALL Partner portal you have logged in to your Sandbox account - it is used to check draft products, you can find more here API key (Client ID) - only for API connection, […]

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List of all carriers on MALL Partner

This article lists all the carriers that can be used to set up your traffic correctly. According to the goods you offer, it is important to distinguish whether it is a bigbox or a smallbox (pallet transport - bigbox or parcel transport - smallbox). The smallbox or bigbox setting must correspond to the setting of the package_size element for your products, because it is […]

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Setting up delivery delay and close time

The correct setting of delivery delay and close time is necessary to pass relevant information to the customer about the delivery of the order. Delivery delay The delivery delay value represents the time interval for delivering the order to the end customer. The partner sets the value with an integer in working days for individual transports. Partners do not ship over holidays and weekends, so the delivery delay these days […]

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Transport settings for the MALL Delivery service

Compared to the standard version of the settings with the MALL Delivery service active, the transport configuration is considerably limited. When selecting the MALL Delivery service, it takes over the options for setting up MALL transport. All parameters such as the price of transport for the customer or the limits of free transport now fall under the administration of our team. The only parameter that you, as our partner, continue to manage is the Delivery time […]

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Smallbox and Bigbox

The smallbox and bigbox flags are used to distinguish the size of individual products, or packages in which the products will be shipped to the customer. This symptom is very important because it matches products with the type of transport. Your carriers may charge different prices depending on the size of the packages they are transporting. Based on the agreed conditions, you will also set up transport in the partner portal […]

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