Claims for goods

This article is about how to manage the complaint process at MALL.Complaints are one of the most negative situations that can affect the customer experience. This process is set up to manage it in the best way possible and leave the customer with an overall...

What the credit note must contain

In the course of our mutual cooperation, there may be situations when it is necessary for you to issue a credit note - a corrective tax document.The most common situations when it will be necessary to issue such documents are: claims withdrawal from the purchase contract correction of incorrectly entered status...
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