Category: E-mail communication

On 20 October 2021, an email was sent with information about the ban on the sale of single-use plastics in the Slovenian Republic and will subsequently be required in all EU countries. On 6 September 2021, the Ban on placing certain single-use plastic products on the market and new labelling of certain other plastic products entered into force in Slovenia. In order to reduce pollution [...]

On 9/9/2021 an email was sent about changes in the transport settings. The full text can be found below or under the link here. We have long tried to provide our customers with as much information as possible about products on the site and delivery times. We currently have a modification in place that will allow them to see a more accurate delivery date based on the shipping method they have chosen and the capabilities of your warehouse.We have [...]

An email was sent on 1 September 2021 about changes to the labelling of light sources. The full text can be found below or under the link here. As the energy labelling of light sources (bulbs) is changing in the EU as of 1 September 2021, we would like to inform you of the changes and ask you to adapt accordingly. For products, the following are required: instructions on the new [...]

On 26/08/2021 an email went out to CZ partners Increasing sales for the season with information on how to prepare for the season. Dear business partners, the season is approaching unstoppably, which means that sales on MALL/MIMOVRSTE will start to increase significantly from September. For the period October - December, sales are up to four times the average months. This effect can [...]

An email was sent to you on 15 June 2021 regarding API call restrictions. The full text can be found below or here. We would like to inform you about the introduction of a rate limiter on the MALL API. Please note that even if you are using a connection type other than API, you may be affected by the limits if you are using, for example, an add-on to get data [...]

Below you will find an email dated 24.11.2021 MALL Partner Cooperation about important changes and upcoming news. Correct setting of Delivery delay, Close time and Supply delay In the context of the current season and the approaching Christmas holidays, we would like to remind you of the correct setting of the availability of goods (Delivery delay and Close time) according to the opening hours of your warehouse. We want to [...]

Below you will find an email dated 21.10.2021 MALL Partner Cooperation about important changes and upcoming news. SLA Tracking rate In the Service Quality (SLA) section of the Partner Portal, an additional tab called Tracking rate has been added to the Cancel rate and Status error tracking options. Tracking rate shows the percentage ratio between orders with a completed tracking number and tracking [...]

Below you will find an email dated 21.9.2021 MALL Partner Cooperation about important changes and upcoming news. Help Center now in English As part of our efforts to improve information resources, we have now made our Help Center in the MALL Partner Portal in all countries also available in English. You only need to have your portal set to the language you want [...]

Below you will find an email dated 17/08/2021 from MALL Partner Cooperation about important changes and upcoming news. Energy labels for Heureka Feed (only for CZ and SK) On 1.6.2021 information about energy labels was sent. As the energy labelling for certain categories of electrical appliances changed in the EU in March 2021, [...]

Below you will find an email dated 20/07/2021 from MALL Partner Cooperation about important changes and upcoming news. API call limits Please note that from 1.9. there will be a maximum number of API calls per day and once exceeded, they will be limited. This optimization is being implemented to improve stability, response speed and data transcription of MALL Partner systems.For more information, please [...]