How to set up traffic on MALL Partner

Options for setting up your own delivery

No matter how you connect to MALL Partner or Mimovrste Marketplace in Slovenia (look at the ways of connection), you need to set up the traffic that will be displayed to customers in the shopping cart on the site.
Before making any product visible on our site, you must have the traffic set up correctly.

If you use the API connection method, you will find our Documentation.

If you have subscribed to MALL Delivery (valid for CZ and SK), please find more information here here.

Types of carriers for MALL Partner

In general, two types of transport are established - point of dispatch and delivery to an address. One carrier of each type can be specified (in two variants - smallbox and bigbox)
Currently, it is not possible to set up a dispensing point within the connection to mimovrste.com in Slovenia.

For the user who shops on MALL, these two types of transport will be displayed in the Cart as "Collection at the dispensing point" a "Delivery to an address without day of delivery", see the following picture:

According to the procedure below, you need to specify the shipping for personal collection and for delivery to the address.

  • delivery point (Store by WE|DO) - personal collection (not valid for MIMOVRSTE)
    • due to technical reasons it is necessary to add the Storage by WE|DO, which is divided into two transports under the names: Storage | CZ (code 20) and Partner | CZ (code 21)To offer the complete portfolio of MALL and Uloženka by WE|DO, you need to have both transports (20 and 21)
    • when setting up transports for Mall.sk it is about transports under names: Storage - DPD Pickup | SK (code 49) and  Storage | SK (code 119)
  • delivery to the address (Courier, Post)
    • select only one carrier from the offer
    • it is possible to select one carrier for the smallbox and another for the bigbox - however, for this you need to of each product indicate the smallbox/bigbox flag

We recommend using the service Uloženka by WE|DO, because the possibility of personal collection can significantly increase the attractiveness of the product in the eyes of the customer.

Setting up transports in the MALL Partner Portal

First, log in to the MALL Partner portal and then go to the tab Transport - Transport settings. 
Bookmark Delivery settings is divided into a section Carriers and Warehouse.

Carriers

Add a new Transport using the button on the top right "Other carriers".

You will then be presented with a form to fill in your shipping details. You can only use the carriers that are offered to you.
To find out which carriers can or cannot be used, please see our carrier overview here. If you can't find your carrier in the tracker, send us a message via Help Centre.

Carrier

  • Type of carrier - here you choose the carrier according to the size of the package
  • Carrier - here you can find the carrier whisperer (our internal name and code)
  • Delivery time - is entered in days and means how long it takes to deliver to the customer from your Close time
  • Close time - is set in the format HH:MM and represents the closing time of the expedition. You can set it for each carrier for each day separately. Enter the close time for each day by using the clock that appears when you click on a free field. In case of a weekend, you need to fill in the time 00:00.

    Example:
    Close time at 14:00; delivery time 1 -> orders placed before 14:00, which subsequently go to Open status, must be delivered/prepared at the dispatch point on the next working day.

Shipping according to price/weight of order

You can create price levels in the shipments according to the weight or price of the order.
You can set different pricing rules for shipping and delivery. However, you need to fill in both values.

Price levels:

By default, one price level is preset in the range 0 - unlimited. You only add the shipping and delivery price. It is not possible to enter shipping and delivery prices with decimal point except in EUR currency.

You can also edit the price of transport and delivery at Uloženka by WE|DO under the names Uloženka and Uloženka Partner (delivery points). The price will not be displayed on the website because we have pre-set our special prices for shipping.
After the promotional prices are over, the system will overwrite your prices on the web, so we recommend setting the relevant shipping fee.

If you need to use multiple price levels, you can add any quantity using the "Add level„.
You can also set up free shipping above the amount you select, see image below.

Weight levels:

If you choose to use weight levels, you need to have the package weight (dimensions) filled in for the products. Based on this information, the system will correctly evaluate which weight level the product falls into.

Only one type of level (by price/weight) can be active at any time.
After saving, only the selected type will be active.

Here you can also take advantage of free shipping from a certain amount you choose.

After entering all the data, just save the new transport. It will then be displayed in the transport list where it can be edited in the future.
ATTENTION! It is not possible to change an existing carrier to another one, you need to create a new one first and then delete the original carrier using the trash icon.

In the picture you can see that both Uloženka codes are added (i.e. for personal collection) and one DPD carrier for delivery to the address.

You may get a message in the transport list that you are missing a transport for smallbox/bigboxfor the products you have based. This flag is very important because it pairs the transport with the product.

Example:
If you have both smallbox and bigbox products set up, but you have only set up shipping for smallbox, you will see a message in the shipping list that you are missing shipping for bigbox products and vice versa. So you need to reload the bigbox transport. In the image below you can see the error message you may get.

Warehouse

Bookmark Warehouse allows you to specify the calendar of the country in which you have a warehouse to refine the calculation of expected delivery on the customer's site.
Make the settings by clicking on the pencil icon.

Select the country where your warehouse is located from which you ship (e.g. your warehouse is located in the Czech Republic, sales are made on MALL.SK - select the Czech Republic as the calendar, this step will ensure that Slovak customers will be shown the correct delivery expectation reflecting the Czech calendar of your warehouse operation.

From the whisperer you can select the country of storage and save.

At the same time, you can set the Delayed delivery (Supply delay), for more information see here.

There can be only one Admin within the access accounts to your portal.

In case you have any further questions, you can contact us via Help Centre.

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