What are draft and live products

In the following article we will explain the terms Draft and Live product, what these terms mean to us and why we use them to refer to products.

There is no separate test and live account in our system. All operations take place under one account that goes through several phases.
At the beginning of the technical implementation, in cooperation with the Onboarding team, the penultimate phase begins, the so-called Status Testing. During this phase it is not possible to publish products.
After successful implementation and joint approval, we will switch your account to Production status, i.e. a live environment. Only then can your products Publish.

To help distinguish between unpublished and published product is the draft/live product flag.

DRAFT

The product must have this flag whenever the partner account is in the Testing phase, i.e. still undergoing technical implementation.

Products in the MALL Partner Portal in Draft status are so called unpublished. On the MALL website, unpublished products are only displayed to the user after logging in under Sandbox account. The partner can only see their own unpublished products (highlighted in yellow) and only after logging into their MALL account.

It is recommended to use the Draft flag even after launching into the production environment in case of assortment expansion. When you upload a product as a draft, you can check its view via Sandbox account and only then the product Publish.

Important:
It is not possible to change the product flag to live in the Testing phase.

LIVE

Important:
You can only change the status of a product to Live upon approval of the onboarding team.

The products in the MALL Partner Portal in the Live status are published (visible to all users on the MALL website).

Switching products to live is only done after successful checking the appearance of products and setup by the Onboarding and Content team.
The onboarding specialist will switch your account to the final stage - Production. You will then be informed that the products can be switch to live.

Important notice!
If you change the product status from Draft to Live, you cannot change the product status back. In other words: A product in the live (published) state cannot be set back to the draft (unpublished) state. To deactivate a product, use other methods, which are described in more detail in our article here.

In case you have any further questions, you can contact us via Help Centre.