You as a user can work with order statuses only in a defined order (see picture below) In case of entering an incorrect order status, you need to use the web form available at https://new-partners.mallgroup.com/faq/ .
Orders and administration
Order statuses
In this article you will find basic information about order statuses/statuses. Please make sure to follow the procedure below. It is important to process orders properly and in a timely manner according to the actual status of your goods. Following the procedures listed will help prevent...
MALL Delivery and order statuses
Before you activate MALL Delivery, you need to familiarize yourself with how order statuses work. If you are already one of our experienced partners, you have been used to fully managing order statuses from payment to successful or, in some cases,...
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