Our common goal is to have a satisfied customer who shops at MALL/Mimovrste regularly. One of the basic prerequisites for us to achieve this is to minimize cancellations. Cancel rate is the ratio of cancelled orders by a partner to all orders created...
Orders and administration
Order status entered incorrectly
You as a user can work with order statuses only in a defined order (see picture below) In case of entering an incorrect order status, you need to use the web form available at https://new-partners.mallgroup.com/faq/ .
Order statuses
In this article you will find basic information about order statuses/statuses. Please make sure to follow the procedure below. It is important to process orders properly and in a timely manner according to the actual status of your goods. Following the procedures listed will help prevent...
MALL Delivery and order statuses
Before you activate MALL Delivery, you need to familiarize yourself with how order statuses work. If you are already one of our experienced partners, you have been used to fully managing order statuses from payment to successful or, in some cases,...
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