Below are the basic points that affect most partners going through the onboarding process for the MALL Partner Program. Including useful information.
1. Manual product upload (manual input)
The purpose of the manual input is the complete management of all details in the MALL Partner portal.
2. Partner MALL portal
The login to the portal can be found here:
- EN; EN; SI
Admin account is created by the partner at registration or by the MALL merchant. If you did not set a password when you registered, you can use the forgotten password feature:
- EN; EN ; SI
3. Links to useful documents and guides
- MALL category export - All files with current MALL menu exports (individual countries).
- MP product appearance on MALL - An article specifying how text and images for products should look in order to comply with MALL rules.
- Manual connection - product creation process - Instructions for setting up a product in the MALL Partner Portal.
- Sandbox account to control draft products - Sandbox account description. This is used to view unpublished products.
- MALL Transportation - Shipping setup instructions (only for partners using the MALL delivery platform - MDP).
- MALL Self-billing, automatic billing for MP partners - Article presenting the billing process between MALL and the partner that uses MALL Self-Billing.
- Manual billing, offset of receivables and payables - An article presenting the billing process between MALL and the partner that does not use MALL Self-Billing.
- Credit - Article on billing.
4. From a partner onboarding perspective, it is essential to have the following points resolved before launch:
- Contractual and administrative matters resolved.
- Fully uploaded product portfolio. Products must match Requirements on quality. MALL will check products before they are published.
- Founded by transport (information for Cart).
- Retrieved from contact details including addresses (the warehouse address is essential).
- Said link to MALL on your e-shop / website.
- Correctly set close time.
If the above steps are fulfilled and there are no other individual barriers, the partner will receive permission from MALL to release the products for sale.
5. Brands & EAN
- Brand will soon become a mandatory attribute. Partners listing new products therefore upload them straight away with the tag filled in. If a partner comes across brandsthat are new to MALL (the search engine does not offer the brand when the product is created), request a new brand here. MALL brands will subsequently establish.
- EAN will soon become a mandatory attribute like brand_id. Partners listing new products therefore upload them directly with the EAN filled in. For more information, please see here.
6. Communication
For effective communication, the partners have set up contact addresses. In order to speed up communication, partners include their partner number/company in the subject line. Alternatively, partners can also use help centre.
7. API (optional - orders)
Client_id (the "API key") can be found in the partner MALL portal in the section Partner.
Online API documentation:
- Complete description API.
- A client that makes it easier for partners to implement if use PHP.
- Prepared by SDK package.
There can be only one Admin within the access accounts to your portal.
In case you have any further questions, you can contact us via Help Centre.