Below are the basic points that affect most partners going through the onboarding process for the MALL Partner Program. Including useful information.
1. MALL XML Feeds
The basic prerequisite for cooperation with MALL is the partner's ability to generate product and availability feeds, according to specifications MALL. The partner uploads their feeds in the administration of the MALL partner portal in the section feedy.
2. Partner MALL portal
The login to the portal can be found here:
- SI, HR
Admin account is created by the partner at registration or by the MALL merchant. If you did not set a password when you registered, you can use the forgotten password feature:
- SI, HR
3. Links to useful documents and guides
- MALL category export - All files with current MALL menu exports (individual countries).
- MP product appearance on MALL - An article specifying how text and images for products should look in order to comply with MALL rules.
- MALL Partner MALL XML Feed - Manual on MALL XML feeds.
- Inserting MALL XML feeds into the portal, working with intervals and error messages
- Most common MALL XML feed and API error messages
- Sandbox account to control draft products - Sandbox account description. This is used to view unpublished products.
- MALL Delivery - Shipping setup instructions (only for partners using the MALL delivery platform - MDP).
- MALL Self-billing, automatic billing for MP partners - Article presenting the billing process between MALL and the partner that uses MALL Self-Billing.
- Manual billing, offset of receivables and payables - An article presenting the billing process between MALL and the partner that does not use MALL Self-Billing.
- Credit - Article on billing.
4. From a partner onboarding perspective, it is essential to have the following points resolved before launch:
- Contractual and administrative matters resolved.
- Compiled product and availability MALL XML Feed.
- Fully uploaded product portfolio. Products must match Requirements on quality. MALL will check products before they are published.
- Founded by transport (information for Cart).
- Retrieved from contact details including addresses (the warehouse address is essential).
- Said link to MALL on your e-shop / website.
- Correctly set close time.
If the above steps are fulfilled and there are no other individual barriers, the partner will receive permission from MALL to release the products for sale.
5. Brands & EAN
- If a partner runs into brandswhich are new to MALL, shall apply for their establishment here.
MALL will create the brand and provide the brand_id to the partner. The brand_id will soon become a mandatory element. Partners listing new products will therefore upload them directly with the brand filled in. Uncreated brands are learned by the partner from the product feed error logo (unknown brand). He can also use endpoint for marker listing. - EAN will soon become a mandatory element like brand_id. Partners listing new products therefore upload them directly with the EAN filled in. For more information, please see here.
6. Categories, parameters and values
The partner can download parameters and their values in the partner portal in the section Categories. Alternatively, you can call Categories, parameters and their values using specific endpoints.
7. Communication
For effective communication, the partners have set up contact addresses. In order to speed up communication, partners include their partner number/company in the subject line. Alternatively, partners can also use help centre.
8. API (optional - orders)
Client_id (the "API key") can be found in the partner MALL portal in the section Partner.
Online API documentation:
- Complete description API.
- A client that makes it easier for partners to implement if use PHP.
- Prepared by SDK package.
9. CN codes
TARIC_CODE will soon become a mandatory element. Partner can download list of CN codes using this API endpoint.
In case you have any further questions, you can contact us via Help Centre.