MALL Delivery to CZ and SK

To simplify logistics processes, process and pick up orders, you now have the opportunity to use the MALL Delivery service in the Czech Republic and Slovakia. Introduction to MALL Delivery Below you will find a guide to important articles on setting up the MALL Delivery service correctly, understanding the whole process and successfully picking orders for carriers. If you are interested in how MALL Delivery works, what does it mean […]

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MALL Delivery service integration API

The MALL Delivery service is available not only in the partner portal, but also through the API. If you already have a connection, you can make relatively simple adjustments to call additional functions. 1. Calling order statuses You can recognize orders with the active MALL Delivery service by the parameter mdp = true. Make sure that your system is not included in the new order process settings […]

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Tips for activating the MALL Delivery service

For a smooth start of the MALL Delivery service, we recommend that you check changes in your logistics and ordering processes. We have prepared a summary of the most important things for you. 1. Changes in your warehouse Prepare for a new source as you obtain labels for your packages and verify that you will process new orders correctly after activation. From the date of activation MALL […]

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List of all carriers on MALL Partner

This article lists all the carriers that can be used to set up your traffic correctly. According to the goods you offer, it is important to distinguish whether it is a bigbox or a smallbox (pallet transport - bigbox or parcel transport - smallbox). The smallbox or bigbox setting must correspond to the setting of the package_size element for your products, because it is […]

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Setting up delivery delay and close time

The correct setting of delivery delay and close time is necessary to pass relevant information to the customer about the delivery of the order. Delivery delay The delivery delay value represents the time interval for delivering the order to the end customer. The partner sets the value with an integer in working days for individual transports. Partners do not ship over holidays and weekends, so the delivery delay these days […]

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Transport settings for the MALL Delivery service

Compared to the standard version of the settings with the MALL Delivery service active, the transport configuration is considerably limited. When selecting the MALL Delivery service, it takes over the options for setting up MALL transport. All parameters such as the price of transport for the customer or the limits of free transport now fall under the administration of our team. The only parameter that you, as our partner, continue to manage is the Delivery time […]

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Request to activate the MALL Delivery service (formerly MALL Delivery)

If you are interested in the MALL Delivery service, the easiest way is to submit an application directly in the MALL Partner portal. You can find the option to request on the Transport / MALL transport tab. After pressing the ACTIVATE button, the system will prompt you to confirm your interest in the pick-up service. If you are interested in it, a form for entering additional information such as […]

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Undelivered shipments at the MALL Delivery service (formerly Mall Doprava)

Even if you use the MALL Delivery service, it happens from time to time that the customer does not pick up the ordered goods. See this article for how to proceed in this situation. The MALL Delivery service not only allows you to focus more on the selection of assortment and picking of shipments, but also helps you with almost immediate updating of order statuses. At moment, […]

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Labels of carriers at the MALL Delivery service

With the MALL Delivery service active, the MALL Partner platform creates a shipment for you to an authorized carrier and provides you with a label for each package. Label format The service currently supports two basic label formats, namely PDF (standard size 4 labels per A4) and ZPL. Both formats are available via the API and in […] when activating the service.

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Smallbox and Bigbox

The smallbox and bigbox flags are used to distinguish the size of individual products, or packages in which the products will be shipped to the customer. This symptom is very important because it matches products with the type of transport. Your carriers may charge different prices depending on the size of the packages they are transporting. Based on the agreed conditions, you will also set up transport in the partner portal […]

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