New changes in the transport settings on MALL Partner

In order to simplify logistics and warehouse processes, we have prepared changes in transport settings. We allow you to make settings that reflect the reality of the logistics situation as much as possible. For more information on which areas of the transport settings are affected by the changes, see the article below. You can edit the settings directly in the MALL Partner Portal or via the API. New changes.

Read More

MALL Delivery to CZ and SK

To simplify logistics processes, process and pick up orders, you now have the opportunity to use the MALL Delivery service in the Czech Republic and Slovakia. Introduction to MALL Delivery Below you will find a guide to important articles on setting up the MALL Delivery service correctly, understanding the whole process and successfully picking orders for carriers. If you are interested in how MALL Delivery works, what does it mean […]

Read More

Processing of orders at the temporary closure of branches Uloženka by WE | DO

We may encounter a situation where branches are temporarily closed due to capacity, leave or illness. What to do if a customer chooses such a branch or your filing branch is closed? How to proceed with such an order can be found below. The customer has selected a branch that is temporarily closed If the branches are completely full, they are switched off for new […]

Read More

MALL Delivery service integration API

The MALL Delivery service is available not only in the partner portal, but also through the API. If you already have a connection, you can make relatively simple adjustments to call additional functions. 1. Calling order statuses You can recognize orders with the active MALL Delivery service by the parameter mdp = true. Make sure that your system is not included in the new order process settings […]

Read More

Tips for activating the MALL Delivery service

For a smooth start of the MALL Delivery service, we recommend that you check changes in your logistics and ordering processes. We have prepared a summary of the most important things for you. 1. Changes in your warehouse Prepare for a new source as you obtain labels for your packages and verify that you will process new orders correctly after activation. From the date of activation MALL […]

Read More

List of all carriers on MALL Partner

This article lists all the carriers that can be used to set up your traffic correctly. According to the goods you offer, it is important to distinguish whether it is a bigbox or a smallbox (pallet transport - bigbox or parcel transport - smallbox). The smallbox or bigbox setting must correspond to the setting of the package_size element for your products, because it is […]

Read More

Setting up delivery delay and close time

The correct setting of delivery delay and close time is necessary to pass relevant information to the customer about the delivery of the order. Delivery delay The delivery delay value represents the time interval for delivering the order to the end customer. The partner sets the value with an integer in working days for individual transports. Partners do not ship over holidays and weekends, so the delivery delay these days […]

Read More

Transport settings for the MALL Delivery service

Compared to the standard version of the settings with the MALL Delivery service active, the transport configuration is considerably limited. When selecting the MALL Delivery service, it takes over the options for setting up MALL transport. All parameters such as the price of transport for the customer or the limits of free transport now fall under the administration of our team. The only parameter that you, as our partner, continue to manage is the Delivery time […]

Read More

Request to activate the MALL Delivery service (formerly MALL Delivery)

If you are interested in the MALL Delivery service, the easiest way is to submit an application directly in the MALL Partner portal. You can find the option to request on the Transport / MALL transport tab. After pressing the ACTIVATE button, the system will prompt you to confirm your interest in the pick-up service. If you are interested in it, a form for entering additional information such as […]

Read More

Undelivered shipments at the MALL Delivery service (formerly Mall Doprava)

Even if you use the MALL Delivery service, it happens from time to time that the customer does not pick up the ordered goods. See this article for how to proceed in this situation. The MALL Delivery service not only allows you to focus more on the selection of assortment and picking of shipments, but also helps you with almost immediate updating of order statuses. At moment, […]

Read More