To ensure a smooth launch of the MALL Delivery service, we recommend that you review the changes to your logistics and ordering processes. We have prepared a summary of the most important ones. 1. Changes to your warehouse Prepare for a new resource as you source labels for...
List of all carriers on MALL Partner
In this article you will find a list of all the carriers that can be used to properly set up the transports. According to the goods you offer, it is important to differentiate between bigbox and smallbox (pallet transport - bigbox or parcel transport - smallbox). Setting up a smallbox...
Correct Saver settings
The following steps are required for correct setup of MALL.CZ transports: correct and complete spectrum of Uloženka branches, which you update regularly (if you do not manually enter shipments directly in the Uloženka system) - for API connection and update use...
Delivery delay, Close time and Supply delay settings
Correctly setting the delivery delay and close time is essential to convey relevant information to the customer about the delivery of the order. Delivery delay The delivery delay value represents the time interval for the delivery of the order to the end customer. The partner value...
Setting up transport for MALL Delivery
The configuration of the transports is considerably limited compared to the standard version of the setup when the MALL Delivery service is active. When MALL Delivery is selected, it takes over the MALL transport configuration options. All parameters such as the price of transport for the customer or free transport limits fall...
MALL Delivery Activation Request
If you are interested in the MALL Delivery service, the easiest way to apply is directly in the MALL Partner Portal. You can apply under the Transport/MALL Delivery tab. When you click on the I want MALL Delivery button, a form will pop up where you can select the delivery option...
Undelivered parcels at MALL Delivery
Even if you use the MALL Delivery service, it happens from time to time that the customer does not collect the ordered goods. How to deal with this situation can be found in this article. The MALL Delivery service not only allows you to concentrate more on the selection of the assortment and picking...
Carrier labels for MALL Delivery
When MALL Delivery is active, the MALL Partner platform will file the shipment with an approved carrier for you and provide you with a label for each package. Label format The service currently supports two basic label formats, namely PDF (standard size 4 labels per A4) and...
Smallbox and Bigbox
The smallbox and bigbox flags are used to distinguish the size of individual products, or the packages in which the products will be shipped to the customer. This flag is very important because it matches the products with the type of transport. Your carriers may charge different prices...
MALL Delivery and order statuses
Before you activate MALL Delivery, you need to familiarize yourself with how order statuses work. If you are already one of our experienced partners, you have been used to fully managing order statuses from payment to successful or, in some cases,...