Below you will find basic information concerning most partners going through the onboarding process at MALL Partner Program.
1. API (full)
Client_id („API key“) can be found in the MALL partner portal in the Partner section.
Online API documentation:
- Complete description of API.
- A client that makes it easier for partners to implement API if they use PHP.
- Pre-set SDK package.
Important instructions for creating a proper API connection:
2. MALL Partner portal
Login to the portal can be found here:
– CZ; SK; SI
The administrator account is created by the partner during registration, or by a MALL sales manager for the partner. If you did not set a password during registration, you can use the function of forgotten password:
– CZ; SK ; SI
3. Links to useful documents and manuals
- MALL category export – All files with current MALL menu exports (for individual countries).
- MP product appearance on MALL – An article specifying how product texts and images should appear to comply with MALL rules.
- Sandbox account for controlling draft products – Description of the sandbox account, used for viewing unpublished products.
- MALL Delivery - Instructions for setting up delivery (only for partners using MALL delivery platform - MDP).
- MALL Self-billing, automatic billing for MP partners - Article presenting the billing process between MALL and the partner that uses MALL Self-Billing.
- Manual billing, offset of receivables and payables - An article presenting the billing process between MALL and a partner who does not use MALL Self-Billing.
- Credit note – An article related to invoicing.
4. From the onboarding view the partner must have the following points resolved before getting started:
- Resolved contract and administrative matters.
- Integration completed.
- Completely uploaded product portfolio. Products must meet quality requirements. MALL will check the products before they are published.
- Established delivery settings (information for shopping cart).
- Filled in contact details, including addresses (especially address of the warehouse).
- Have a link to MALL provided on your e-shop / website.
- Correctly set closing time.
If the above steps are met and there are no other individual barriers, the partner will obtain permission from MALL to release products online.
5. Brands & EAN
- If a partner comes across brands that are new on MALL (not available in the API), they will apply for them here.
MALL will create these brands and provide the partner with brand_id. Brand_id will soon become a mandatory attribute. Partners uploading new products will do so directly with the given brand.
- EAN will soon become a mandatory attribute like brand_id. Partners listing new products therefore upload them directly with the EAN filled in. For more information, please see here.
Contact addresses have been set up for partners for effective communication. As part of speeding up the communication, partners state their partner number / company name in the subject of e-mails. Alternatively, partners can also use the help centre.